We thank you for choosing our hospital for your medical care. At Knox County Hospital, we will do everything we can to provide you with the highest quality of care. Our physicians and nurses, together with all of our care givers, are dedicated to making your stay as comfortable as possible and to helping you get well quickly.

Privacy Notice

Please click here to view our Privacy Notice. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Date Notice Posted: 7/17/03.

Patient Information

Please click here download and view our Patient Handbook. You must have Adobe Acrobat Reader installed in order to view the handbook.  Adobe Acrobat Reader can be downloaded by clicking here: Download Adobe Acrobat Reader

Non-Discrimination

It is the policy of Knox County Hospital not to discriminate on the basis of disability. Knox County Hospital has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. 794) or the U.S. Department of Health and Human Services regulations implementing the Act. Section 504 states, in part, that no otherwise qualified handicapped individual shall, solely by reason of his handicap, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. The Law and Regulations may be examined in the office of Marsha Clark, Patient Advocate/Section 504 Coordinator, 606-546-4175 Ext. 4516, who has been designated to coordinate the efforts of Knox County Hospital to comply with Section 504.

Special Needs Accessibility

Knox County Hospital strives to provide services with access to all persons with special needs. Handicapped parking locations are designated outside all main entrances of the building. Restrooms are available throughout the facility that are equipped for patients and/or visitors with wheelchairs. Office/Department signs are visible throughout the building and are provided in raised lettering and Braille. Several procedures have been implemented at Knox County Hospital to allow effective communication with persons who have limited English proficiency as well as with persons that are deaf, hearing impaired, blind, or visually impaired. Staff at registration areas and the information desk are educated to these policies. Policies are available for review on request. If you have any special needs or questions regarding Knox County Hospital policies on Special Needs Accessibility, please contact Marsha Clark, Patient Advocate at 606-546-4175 Extension 4516.

Patient Reporting of Quality of Care and Safety Issues

Knox County Hospital encourages any individual (patient, family members, etc.) who have any concerns regarding patient care, treatment, services and patient safety to contact the administration at Knox County Hospital. The following employees in administration should be contacted at 606-546-4175:

• Marsha' Clark, Patient Advocate (Ext. 4516)
• Glenda Topolsky, PI/Risk Management (Ext. 4112)
• Brenda Graham, RN, CNO (Ext. 5548)
• Rebecca Lewis, CEO (Ext. 4116)
  
  

If at any time, the individual feels that Knox County Hospital administration has not addressed and/or resolved their concerns, they are encouraged to contact the Joint Commission. The individual may contact the Joint Commission's office of Quality Monitoring to report any concerns or register complaints about Knox County Hospital by either calling 1-800-994-6610 or emailing complaint@jointcommission.org